Extended DISC Company & Customer Surveys

Extended DISC

Company & Customer Surveys

Products and Training

The Extended DISC® Surveys Platform is an inexpensive way of collecting information from specific or large groups of people easily and confidentially.

Extended DISC® Surveys are best suited to measuring and comparing different situations, processes and environments, for example, customer surveys, product launch & response surveys and employee climate surveys.

Based on sound Survey Principals

Systematic: It is thoroughly planned and completed to ensure the covering of the phenomenon satisfactorily

Representative: It covers either the whole population or it is a representative sample of the population

Objective: The data is collected as openly and punctually as possible

Quantitative data: The data collected can be analysed and processed in quantitative format.

How does the process work

1. You provide us with your survey questionnaire or let us develop one for you. We can also assist you in the development of the questionnaire to allow you to measure your specific organisational development initiatives.

2. The system automatically sends the participants their access code and personal password via email or alternatively we can send an individual survey introduction, access code and password to each participant via email.

3. The participants complete the questionnaire online. The system ensures their responses remain anonymous and confidential.

4. The reports are generated.

5. Feedback session is then arranged with management to discuss the survey results in detail.

Ø Employee Surveys

Ø Organisational Climate Survey

Ø Employee Feedback

Ø Customer Feedback

Ø Customer Research

Ø Market Research

Ø Customer Service Support

Ø Team Management & Alignment

If you require a group response to questions or to get feedback on how you are performing Extended DISC® Survey Platform is the right tool for you to use!

Versatility

Extended DISC® Surveys Platform’s versatility allows the instruments to have:

Ø 1 to 12 question groups and 1 to 12 questions per question group.

Ø Up to 4 open-ended questions to provide confidential, honest and unfiltered feedback. Answer scale can have anywhere between 3 and 5 steps.

Question Group responses by Division

One of the unquestionable features in the Extended DISC® Surveys Platform is the comprehensive analysis and the graphical display of detail and information.

Extended DISC® Surveys show us where the development needs are in the organisation

Each participating division or department can be reviewed and benchmarked against the organisational. This means department heads can get their specific results as they apply to their department.

Survey any number of divisions in your organisation, or customer groups and have the results displayed in a format that demonstrates their unique response.

Extended DISC® Surveys is an efficient tool that points out where in the organisation the development needs are.

It also gives an indication of how the development should be done and how to get the most important interest groups committed to the development of the organisation.

The graphical display of the responses shows us the overall organisational response by question group, high and low responses to each question and also the developmental information, i.e. Better than before, same as before or worse than before.

Review Responses by Question

To help you pinpoint the exact nature of the response from each division or department, the question responses can be viewed individually, this way the organisation knows exactly where the teams’ strengths and opportunities are.